SHIPPING POLICY

SHIPPING POLICY

Global Shipping: HomeHugs is committed to delivering your goods to destinations worldwide as quickly as possible. Orders will be shipped via DHL, FedEx, USPS, or other carriers depending on the shipping address.

Shipping Time: Please note that shipping times may vary as items may be shipped from different locations.

Standard Shipping (Free Shipping):
12-18 business days;
Expedited Shipping: (Expedited shipping fees apply, customs duties payable before delivery)
6-9 business days

Order Processing Time
and Shipping Schedule: Orders are typically shipped within 72 hours of payment confirmation. Our warehouse operates Monday through Friday, excluding holidays. We make every effort to minimize shipping delays during holidays.

Estimated Delivery Time
(Express Shipping): The estimated delivery time for express shipping is 12 to 18 business days. Please note that this is an estimate, and actual delivery times may vary.

Order Confirmation and
Order Status Tracking: You can check your order status in the “Order History” section of our website. We will also send a confirmation email after successful checkout.

Shipping Information: Once your order has shipped, you will receive an email containing shipping information. You can also track your order here.

Shipping Tracking Delay: If you do not receive a shipping tracking confirmation email within 5 business days of payment, please contact us at hello@homehugs.store for assistance. Please note that your tracking number may take up to 24 hours to activate.